Infection Prevention and Control

About FIREFLY
Accreditation Canada

Board Information

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Mission, Vision and Values

Public Financial Accountability

Strategy and Performance

Who We Are
About FIREFLY

FIREFLY is a non-profit organization dedicated to supporting children, youth, and families across Northwestern Ontario. Our services are designed to meet the unique needs of the communities we serve, guided by our mission, vision, and values.

In this section, you’ll find details about our board of directors, strategic plan, and Strategy and Performance Team. Explore the headings to learn more about what makes FIREFLY a trusted partner in the region.
Programs & Services
A-Z Programs and Services

Child and Youth Development Services

Child and Youth Mental Health

EarlyON Child and Family Centres

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Programs and Services

FIREFLY offers a range of programs and services dedicated to promoting the health and well-being of children, youth, families, and communities across Northwestern Ontario.

Explore our comprehensive directory, where you’ll find all our programs and services conveniently listed in alphabetical order or click on our other headings for more information related to Mental Health or Child and Youth Development.
News & Events
Client & Caregiver Information
Accessibility

Client and Community Survey Results

FIREFLY Centralized Intake

Funding Sources for Caregivers

Infection Prevention & Control

Quality and Complaints

Rights and Responsibilities

SmartStart Hub

Your Privacy
Client and Caregiver Information

FIREFLY empowers clients and caregivers to actively engage in their services while ensuring privacy and delivering high-quality care. We encourage exploring funding options, accessibility requests, and taking part in a collaborative experience.

If you’re unsure where to begin, our team and resources are here to guide you. Click on any heading to learn more and find the support that fits your needs.
Crisis

Infection Prevention and Control

Clients and families play an important role in promoting infection prevention and control activities. FIREFLY works to protect the health and safety of our clients and families, staff and all visitors. Clean your hands: The Bug Stops Here! Let’s work together to help prevent the spread of infections. Standard and routine precautions include but are not limited to:

Hand hygiene

Respiratory etiquette

Universal Precautions

Personal Protective Equipment

Learn about how to prevent infections by reviewing the following information:
Canadian Patient Safety Institute –
How to Help Prevent Healthcare-Associated Infections: A Patient and Family Guide

Client and Visitors Update

Unvaccinated clients, visitors and vendors are now permitted to enter FIREFLY offices.

FIREFLY is a mask-friendly environment, visitors can choose to wear a mask or not.

Clinicians will be wearing appropriate PPE when the session is conducted.

Clients will be provided with a mask if they do not have one.

All surfaces and equipment, used are sanitized by the clinician.

Information is provided verbally and in writing. Written materials may be available in a variety of languages depending on the populations served. The language used is easy to understand, and may include visual cues to improve understanding. Written materials may include pamphlets or posters.

About FIREFLY

Programs and Services

Client and Caregiver Information

Infection Prevention and Control

Client and Visitors Update

Resources

Centralized Intake

General Inquiries

Mailing Address