One Stop Talk

What is One Stop Talk/Parlons maintenant?

One Stop Talk/Parlons maintenant (OST/PM) offers free virtual counselling services and seamless entry into child and youth mental health services across Ontario. The program serves as a single access point to mental health services for children and youth aged 0-17, connecting them with registered and experienced therapists across the province. Our agency’s therapists and an integrated network of province-wide infant, child, and youth mental health agencies support this program.

Service Details

• Counselling by registered therapists spanning Ontario, including our agency’s therapists
• Immediate access to free therapy; no prior booking or appointment required
• Focuses on addressing one issue at a time and provides the freedom to access the service as many times as needed
• OST/PM is not anonymous – the program requires children and youth to provide information about themselves, including their name, date of birth, and postal code, to receive service
• Start with a conversation, leave with a plan. No matter why you connect, children and youth co-create a personalized plan with their therapist, which is shared with them
• Navigation services are available if additional assistance beyond the session is needed. OST/PM directly refers clients to additional services as close to them as possible in the child and youth mental health sector
• OST/PM has dedicated Francophone therapists and interpretation services to over 200+ languages, including ASL

Who can contact One Stop Talk?

• Children and youth (aged 0-17 years) located in Ontario
• Parents and caregivers located in Ontario are recommended to access the service with their child(ren)

Hours

• Monday to Friday, 12 PM to 8 PM EST
• Saturday 12 PM to 4 PM EST

Entry to the service closes 45 minutes before posted closure time to allow all clients to be served by end of service

 

Cost 

This is a free service

Referral

No referral required

Languages Offered

English, French (Interpretation services available as needed)

To connect with a therapist, visit onestoptalk.ca or call 855-416-8255/TALK